Privacy Policy

Last updated: April 27, 2026

1. Introduction

Privateflare ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and website.

2. Self-Hosted Architecture

Privateflare is a self-hosted platform. All web traffic processed by the Service runs on your own servers. We do not have access to your visitors' data, request logs, or traffic content. Full data sovereignty stays with you.

3. Information We Collect

We collect only the information necessary to provide and maintain your account:

• Account information: username, full name, email address, Telegram handle
• Billing information: payment transaction IDs (we do not store payment credentials)
• Usage data: login timestamps, number of domains configured (aggregate, not traffic data)

4. Information We Do Not Collect

Because Privateflare runs on your infrastructure, we never collect:

• Your visitors' IP addresses or personal data
• HTTP request/response content
• Traffic logs or analytics
• SSL certificates or private keys
• DNS query logs

5. How We Use Your Information

We use account information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Send service-related notifications (downtime, updates, billing)
• Provide customer support

We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Data Storage and Security

Account data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures to protect your information. Access to account data is restricted to authorized personnel only.

7. Cookies

Our website uses minimal cookies for essential functionality:

• Session cookies: to maintain your login state
• Preference cookies: to remember your language selection

We do not use third-party tracking cookies or advertising cookies.

8. Third-Party Services

We use the following third-party services:

• Cryptomus, NowPayments, Capitalist: payment processing
• Telegram: optional alert delivery (only if you configure it)

Each third-party service has its own privacy policy governing their handling of your data.

9. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

10. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your account data

To exercise these rights, contact us at support@privateflare.com.

11. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. The "Last updated" date at the top indicates the most recent revision.

13. Contact

If you have questions or concerns about this Privacy Policy, contact us at support@privateflare.com.